1 the sender should use English or French itemized detailed, accurate, truthfully fill in to send it by express; fill must use a typewriter or ballpoint pen, in order to make the handwriting legible waybill;
2, send a name address should be detailed and accurate, and as far as possible to provide a phone number, can contact to problems in express; recipient address is P.O. Box number express will not be collected; the company to express address error or not caused by mistakenly assume no liability for deferred;
Not allowed to send cash 3 express, and the relevant provisions of dangerous goods and other national laws listed prohibitions and express delivery of goods prohibited as carrier; the sender in violation of provisions, limited to send all the losses caused by the company does not undertake any responsibility;
4 according to the relevant provisions of the International Air Transport Association, when the volume weight is greater than the actual weight of the express mail, express freight standard will be in accordance with its weight and be charged. The specific calculation formula is: length X width X high /5000= volume weight
5 to ensure the express smooth customs clearance, please in the appropriate column with English detailed, truthfully declare to the customs express inner parts (including documents) name, quantity, weight, value declared and country of origin and other projects, and any articles Express (except the file) should be attached to English fill the commercial invoice in three a (at least one), otherwise it may cause the clearance delay;
6 to address error, unknown or enclosed prohibitions express, in return by the sender for return shipping costs; if the sender does not need to return, then express will be destroyed; in some countries, there will be destruction costs.
7 compensation standard
(1) agreed on aging but confirmed the delay shipment, the amount of compensation as agreed in the treaty;
(2) business data class express completely destroyed, the amount of compensation for loss, each of the 830 yuan (according to the provisions of the standard for international transport. No matter how the sender's commercial utility or special value), and return the received the shipment of freight;
(3) article express completely destroyed, in addition to the lost, return has been collected freight rates, according to each ticket 830 yuan (according to the international standard terms and conditions of carriage compensation) compensation;
(4) for the inner part is missing or damaged parts of goods shipment, compensation will be according to the shipment of the declared value, but the maximum amount of compensation shall not exceed RMB 830 yuan (according to the international standard terms and conditions of carriage compensation);
(5) the company for an irresistible force and indirect loss does not bear compensation responsibility